|
CUSTOMER/CARRIER CONTRACT TERMS
AND CONDITIONS GENERAL PROVISIONS
- Shipper warrants that it is the legal owner of the vehicle(s) or it has been dually authorized by the legal owners for transport. When shipping your vehicle with EZ Hauling, Inc., MC38514, you authorize the driver/carrier to transport the motor vehicle between origin and destination that was previously agreed upon with EZ Hauling, Inc.
- EZ Hauling, Inc agrees to provide a carrier/driver to pick up and deliver the said vehicle(s) as efficiently as possible. Being said, we cannot guarantee pick up and delivery. Transport time from coast to coast is 10 to 14 days. All other transport occur delivery times of 5 to 10 days. We do not provide rental nor be liable for any mechanical failure of your vehicle. We require a deposit in order to complete the order process. However, we NEVER charge a credit card or accept funds until the vehicle has been scheduled. If you choose to cancel the order and the vehicle has not been scheduled, there is no charge. If the vehicle has been scheduled and you cancel at any time, your deposit is not refunded. No Exceptions.
- Transport insurance covers up to 100,000 or the Kelly Blue Book value of your vehicle. Shippers are responsible for preparing your vehicle for shipment. We offer a auto checklist for preparing and transporting your vehicle. All vehicles must be clean externally. If a vehicle is too dirty to inspect at pick up, this will be notated on the inspection form and the carrier will not be responsible for damages on the vehicle. All claims must be notated on the signed delivery receipt (BOL) regardless of time or day. Being said, without proper notation the claim will not be honored. All moneys owed at the time of delivery must be paid regardless of a potential claim. All claims must be filed within 10 days of the notated damage. The claim must accompany photos and 2 estimates. Once received, a copy will go to the carrier insurance company and the other to the carrier itself. Once this process is completed, all other interaction about the claim must be directed to the insurance company and/or carrier. As a broker, EZ Hauling, Inc. is restricted by law to maintain Primary Insurance for your move.
A) Transport insurance is not responsible for acts of god, vandalism, or objects flying from road or sky. Customer must maintain insurance on said vehicle for this reason.
B) If you vehicle becomes inoperable at anytime during the transport, there will be an added fee of $150.00 to the final bill due at delivery. If the vehicle is inoperable and not stated on the order form, and the driver is there for pickup, there will be a charge of $250.00 and the final word on loading will be up to the driver’s discretion. There is a possibility the vehicle will need to be re-scheduled.
C) Transport insurance will not be responsible for damage due to leaking fluids or exhaust systems.
D) Damage not detected at pickup such as poor lighting or over-hanging trees.
E) Damage to cloth or vinyl convertible tops over 2 years old.
F) In essence, transport insurance is primary, but only covers damage as result of negligence by the driver/truck.
- Luggage and personal property are not covered under transport insurance. The maximum amount of personal items in the vehicle cannot exceed 100lbs. These items must be secured and preferably in the trunk. NO firearms, live plants, alcohol, or illegal substance may be transported in the vehicle. We also recommend no electronic equipment be transported in the vehicle as well. If personal belongings exceeds maximum weight, there will be an additional charge at the drivers discretion.
- Shipper agrees to indemnify, defend and hold EZ Hauling, Inc. and it’s agents harmless for any costs, expenses, damage losses and claims caused by Shipper’s breach of any warranty or obligation under this Agreement. Carrier warrants and Shipper of the U.S. Government holding Broker authority under Certificate No. 385414.
- All vehicles with balances must be paid upon delivery with certified funds. The driver will attempt to notify the customer 12 to 24 hours in advance for delivery with the numbers provided by the customer. If notification attempts have failed, the driver has the option to place the vehicle into a storage facility and the customer is responsible for paying the storage fees as well as the balance before receiving the vehicle.
- Either by placing your order online, by fax, phone, or email the customer understands and agrees to the terms and conditions, faq’s constituted by EZ Hauling, Inc. Once the shipping order has been received by EZ Hauling, Inc., you have acknowledged the above contract.
|
